Shipping policy

Last Updated: Dec. 25, 2025

SHIPPING SCHEDULE

We endeavor to process and ship orders within 48–96 hours after an order is placed.

Shipping timelines may be impacted by Shabbos, Yom Tov, federal holidays, weather conditions, or carrier delays. Such delays are beyond our control.

 

 

SHIPPING AVAILABILITY & LEGAL COMPLIANCE

Shipping availability varies by destination and is subject to state and local law. Mitzvah Wine does not ship wine to all states or jurisdictions.

Where permitted, wine is sold under our applicable retail license and shipped in compliance with all laws, including age verification and adult signature requirements.

In certain jurisdictions, orders may be fulfilled by third-party licensed sellers, who will be identified at checkout as the seller of record.

We reserve the right to cancel or modify any order that cannot be fulfilled legally.

 

 

PASSAGE OF TITLE & RISK OF LOSS

Title to and ownership of alcoholic beverages pass from Mitzvah Wine to the customer in the Commonwealth of Pennsylvania, the state in which the sale occurs.

The customer assumes all responsibility for the product once title has passed, including responsibility for transportation from Pennsylvania to the delivery destination.

Transportation arranged by Mitzvah Wine is provided solely as a convenience and in compliance with applicable laws.

 

 

ADULT SIGNATURE REQUIREMENT

All wine shipments require:

  • An adult aged 21 or older

  • A valid government-issued photo ID

  • An adult signature at delivery

Failed delivery attempts or returned shipments due to the absence of an eligible recipient are the responsibility of the customer.

 

 

WEATHER, HEAT & COLD DAMAGE

Wine is sensitive to temperature fluctuations. Mitzvah Wine is not responsible for damage caused by heat, cold, or other weather conditions during transit or after delivery, once the shipment has left our facility.

By placing an order, you acknowledge and accept the risks associated with shipping wine during warm or cold weather.

Seasonal Ordering Recommendation

To reduce the risk of weather-related damage, we strongly recommend placing larger or seasonal orders during cooler months to ensure sufficient supply through spring and summer.

Wine left unattended, delayed due to missed delivery attempts, or exposed to outdoor temperatures after delivery is not eligible for replacement or refund.

 

 

PROHIBITED STATES

Due to state law restrictions, we do not ship wine to the following states:

Alabama, Arizona, Arkansas, Delaware, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee

This list is subject to change without notice as state laws and carrier policies evolve.

 

 

 

 

RETURN POLICY

Last Updated: 1/20/2026

Due to the nature of alcoholic beverages and applicable laws, all wine sales are generally final, except as expressly stated below.

 

 

ELIGIBLE RETURNS

Returns are accepted only for unopened bottles and must be approved in advance.

To qualify:

  • Bottles must be unopened and in original condition

  • Proof of purchase is required

 

 

RESTOCKING FEES & SHIPPING

Approved returns are subject to:

  • A 15% restocking fee

  • Non-refundable original shipping charges

  • Customer-paid return shipping using a trackable carrier

 

 

WEATHER-RELATED DAMAGE (NOT RETURNABLE)

Wine damaged due to heat, cold, or temperature exposure does not constitute a defect and is not eligible for return, refund, or replacement, except where required by law.

This includes leakage, cork movement, or spoilage caused by temperature fluctuations.

 

 

CUSTOMER RESPONSIBILITY

Customers are responsible for:

  • Tracking shipments

  • Ensuring an adult (21+) is present at delivery

  • Promptly retrieving packages

Wine left unattended or delayed due to missed delivery attempts is not eligible for return.

 

 

DAMAGED OR INCORRECT SHIPMENTS (NON-WEATHER)

If your order arrives broken or incorrect, contact us within 48 hours of delivery with photos of the damage and packaging.

 

 

FINAL SALE

Except where required by law, wine purchases are final once delivered.

 

 

CONTACT

Mitzvah Wine
Email: mitzvahwine@gmail.com